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Getting Started

Agent Guide

Everything you need to get started managing properties and tenants on MyTenant.

Get Running in 6 Steps

From agency setup to rent collection — follow this guide to onboard your first tenant.

1

Set Up Your Agency

Complete your profile — business name, address, bank details for settlement, and application fee policy.

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2

Add Properties & Units

Create buildings, add units with rent, deposit, service charge, legal fee, and agency fee. Use 'Apply to Others' for bulk pricing.

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3

Send Invites

Send onboarding links via email or SMS. Tenants see charges upfront before starting their application.

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4

Review Applications

Verify identity (NIN/BVN), confirm fees, approve or reject. The system auto-sets rent profiles on approval.

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5

Issue Leases

Generate professional tenancy agreements with full charge breakdown. Tenants sign digitally from any device.

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6

Collect Rent

Issue rent orders, accept bank transfer or card, send reminders, and track every payment.

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Application Workflow

Application Fee
Identity Verification
Agent Review
Approval
Lease Issued
Rent Collection

Tenant Lifecycle

Move-in and move-out date tracking
Renewal workflow and decision recording
Security deposit handling and return
Outstanding balance tracking
Replacement invite for vacated units

Wallet & Services

Your wallet funds pay-as-you-go services. Top up via Paystack.

SMS Delivery
Send invite links and reminders via Termii
ID Verification
Verify NIN, BVN, driver's license via Dojah
Auto-Deduction
Service costs deducted from wallet automatically

Important

Nigerian Tenancy Law

Lagos Tenancy Law 2011 regulates landlord-tenant relationships
Yearly rent is standard — MyTenant supports all periods
Security deposits must be returned after tenancy ends
Receipts are required for all payments — generated automatically

Need Help?

Submit a support ticket or email support@mytenant.ng

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